OUR OFFER OF SERVICES

PROCESIX has developed methodologies and tools to understand the business needs of its customers, in order to deliver services and effective solutions. Our experts team up with the customer organization for implementing best industry processes that will enhance competitiveness, efficiency and sustainability.

  • Process optimization, modeling and automation
  • Integration and implementation of process and systems for process management
  • Implementation of Business Strategy and Organizational Change

COBIT

Control Objectives for Information and related Technology (COBIT®) define IT governance as senior management responsibility for ensuring that their organization IT system effectively support the business objectives and strategy. It is the combination of leadership, effective control and implementation of good practices.

A mature process aligned with the needs of the business will enable management to implement internal control systems to guarantee their responsibility for protection of the information assets.

Procesix Inc. helps customers to link business goals to IT goals, identify a process roadmap aligned with these objectives, plan and implement initiatives to put in place a mature process for allowing management governance of IT.

Our consultants expertise help customers to assess needs, build skills, plan, manage the process and institutionalize the improved process.

Procesix Inc. methodology for implementing IT governance in your organization is composed by the following steps:

  •    Identification of business and IT objectives
  •    Assessment of current strengths and weaknesses
  •    Defining a process framework to support IT governance
  •    Planning and executing a process improvement/reengineering project
  •    Providing coaching, training, and expert support
  •    Evaluating results and measuring benefits
  •    Helping to institutionalize the IT governance process

ITIL

ITIL is the acronym for “Information Technology Infrastructure Library.”  

It is a framework of best practices and processes for planning, managing and supporting Information Technology (IT) infrastructure, services, development and operations.

Procesix Inc. helps customers to link business goals to IT Service Management goals, identify a process roadmap aligned with these objectives, plan and implement initiatives to put in place a mature process for allowing management of IT services. Our consultants’ expertise help customers to assess needs, build skills, plan, manage the process and institutionalize the improved process.

Procesix Inc. methodology for implementing ITILpractices in your organization is composed by the following steps:

  •    Identification of business and IT Service objectives
  •    Assessment of current strengths and weaknesses
  •    Defining a process framework to support IT management
  •    Planning and executing a process improvement/reengineering project
  •    Providing coaching, training, and expert support
  •    Evaluating results and measuring benefits
  •    Helping to institutionalize the IT Service process
  •    Expert support for IT Service automation and tools (e.g.: service desk, incident management, configuration management)
 

 

eSCM

ITSqc develops capability models to improve the relationship between service providers and their clients.

The eSCM-SP helps sourcing organizations manage and reduce their risks and improve their capabilities across the entire sourcing life-cycle.

The eSCM-CL enables client organizations to appraise and improve their capability to develop more effective relationships, to better manage these relationships, and to experience fewer failures in their eSourcing relationships.

CMMI

Procesix Inc. is a CMMI INstitute Partner for delivering CMMI suite services, including training and appraisals. Our team of consultants has helped software development/maintenance organizations in multiple industry sectors to apply the CMMI model. Our expert consultants helped the customer to implement effective project management, engineering and support practices meeting the objectives of the business and the model as well.

CMMI® (Capability Maturity Model® Integration) is a process improvement maturity model for the development of products and services.

The model is composed by best practices addressing development and maintenance product lifecycle processes, from conception through delivery and maintenance.

PMO

Procesix Inc. provides expert services for helping your organization to implement effective Project Management Office (PMO) practices for supporting your engineering, software or IT projects.

Our consultants have extensive experience implementing Project management practices in different industries.

We use industry best practices and our team’s  many years of experience in world-class international organizations to define and improve your PMO and project Management practices.  We use as references international models such as PMI and CMMI to support our PMO process framework.

Procesix Inc. helps customers to link business goals to Project Management goals, identify a process roadmap aligned with these objectives, plan and implement initiatives to put in place a mature process for allowing effective management of your software/IT projects. Our consultants’ expertise help customers to assess needs, build skills, plan, manage the process and institutionalize the improved process.

Procesix Inc. methodology for implementing PMO practices in your organization is composed by the following steps:

  •    Identification of business and PM objectives
  •    Assessment of current strengths and weaknesses
  •    Defining a process framework to support Project Management
  •    Planning and executing a process improvement/reengineering project
  •    Providing coaching, training, and expert support
  •    Evaluating results and measuring benefits
  •    Helping to institutionalize the PM process
  •    Expert support for PM automation and tools

Seguridad IT

We believe that an effective and efficient Information Technology & Communications (ITC)  Security is based on a strategic management vision, business objectives and industry best practices. The information security management process is institutionalized using a Process Improvement approach, to implement a process framework, artefacts and organizational culture that are necessary to protect against security threats and risks.

Security becomes a key component of a comprehensive quality approach, by protecting our data, systems and IT applications.

Our consultants help customers to improve corporate security processes for implementing effective governance and data security solutions.

Procesix Inc. helps customers to link business goals to ITC Security goals, identify a process roadmap aligned with these objectives, plan and implement initiatives to put in place a mature process for allowing effective management of your Information Security. Our consultants’ expertise help customers to assess needs, build skills, plan, manage the process and institutionalize the improved process.

Procesix Inc. methodology for implementing ITC Security practices in your organization is composed by the following steps:

  •    Identification of business and ITC Security objectives
  •    Assessment of current strengths and weaknesses
  •    Defining a process framework to support ITC Security
  •    Planning and executing a process improvement/reengineering project
  •    Providing coaching, training, and expert support
  •    Evaluating results and measuring benefits
  •    Helping to institutionalize the ITC Security process

PI

The Performance Improvement methodology evaluates the current organization’s process performance, identifying the areas that need urgent improvement action. Our methodology provides a pragmatic process framework to base an improvement program of your operations.

We believe that the IT processes are a critical and valuable asset, a significant investment made by your organization over the years to preserve know-how, to capture knowledge from employees that may be no longer there. Process is a powerful tool to ensure that your products will satisfy customer needs and achieve your business goals. Assets should be continually maintained and improved to adapt to new needs.

Our Performance Improvement methodology is adapted to satisfy your IT organization’s business needs, mapping IT development, operations and service processes to specific business objectives and goals.

We differentiate from many approaches mainly oriented to standard compliance in order to obtain certifications and pass successfully audits, Procesix  Inc.’s multifunctional approach instead integrate the different “speciality silos” process initiatives, usually divergent and isolated, into a unified improvement approach oriented to measurable results aligned with real business objectives.

Our Performance Improvement methodology is supported by a process framework, methodology, artefacts and tools. Its purpose is to support an integrated team of experts in the different areas of your IT business, to evaluate, plan and execute the improvement actions that your organization needs to be more efficient, competitive and productive.

This team can include expertise management, project managers, engineers, technologists, financial, domain specialists and others that may be needed. They provide to your organization coaching, skills transfer, assessment, training and professional consulting support.

A Performance Improvement plan gives to your management visibility on progress, based on concrete indicators, activities and deliverables.

Along the different phases of the program, we evaluate achievements to ensure that your investment on process improvement is adequately helping your business objectives.

BPM

We use state-of-the-art approaches for Business Process Management (BPM) and Process Improvement (based on CMMI, ITIL, eSCM) to help customers to achieve their business objectives.

BPM uses methods, techniques and tools for designing, enable, control and analyze business processes, incorporating people, organization, applications, documentation and other forms of information . BPM brings together management methods and information technology. It addresses organizational  management practices, as well as improvement activities.

Procesix Inc. helps customers to link business goals to product development goals, identify a process roadmap aligned with these objectives, plan and implement initiatives to put in place a mature process for allowing effective management of your projects, services and operations. Our consultants’ expertise help customers to assess needs, build skills, plan, manage the process and institutionalize the improved process.

Procesix Inc. methodology for applying BPM practices to improve your organizations performance is composed by the following steps:

  •    Identification of business and departmental objectives
  •    Assessment of current strengths and weaknesses
  •    Defining a process framework to support your activities
  •    Planning and executing a process improvement/reengineering project
  •    Providing coaching, training, and expert support
  •    Evaluating results and measuring benefits
  •    Helping to institutionalize the improved process

TSP/PSP

Personal Software Process es una metodología que aumenta la eficiencia, productividad y calidad de sus programadores en forma individual.

Team Software Process considera la productividad, eficacia y calidad del trabajo en conjunto realizado por equipos de programadores.

SCAMPI
Standard CMMI Appraisal Method for Process Improvement

  • SCAMPI is the CMMI Institute appraisal method used for assessing process maturity in an organization
  • It measures the institutionalization of processes in the organization. The SCAMPI class A provides international recognition
  • Procesix’s Lead Appraisers have conducted more tan 200 SCAMPI appraisals in the Americas, Europe and Asia:

SCAMPIS

PMAM
Procesix Multi-purpose Assessment Method

  • PMAM is a process diagnostic method developed by Procesix
  • It serves as an efficient tool for assessing the current state of process implementation in the organization
  • Can be applied at the beginning of the improvement initiative, as a readiness check point before an audit, or as a workshop to identify opportunities and risks as an input for business startegy development
  • PMAM adapts more than 10 industry models and standards as reference
  • The PMAM Diagnostic method has been used in more than 550 assessments in 19 countries since 1999

Captura de pantalla 2016-03-03 a las 11.17.49 a.m.Our portfolio of courses, workshops and seminars is oriented to cover the specific training needs of managers, engineers and practitioners, in process management, project management, software/IT engineering, quality and service. Some of the most requested training by our customers are:

  • Official CMMI training
  • BPO
  • Project Management (PMP)
  • ITIL Foundation
  • COBIT
  • PSP/TSP

Download our training brochure

Our consulting team has specialist to help your organization in the following subjects:

  • BPM
  • CMMI
  • BPO
  • PMAM Diagnostics
  • SCAMPI appraisals
  • Project Management
  • Implementation of PMO practices
  • ITIL
  • COBIT
  • PSP/TSP

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